The Income Tax Department has further strengthened its Faceless Scheme by extending grievance registering facility to taxpayers without any physical touch points.
The department has now created dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme.
So a taxpayer may now be required to just mail his/her grievance related tax assessment, levy of penalty or appeals and the tax department would address the same without requiring taxpayer to be physically present for the work.
“In a move aimed to further improve taxpayer services in alignment with the Taxpayers’ Charter, the Income Tax Department has now created dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme,” the I-T department said on a tweet.
The department said that grievances can be furnished ; for Faceless assessments at firstname.lastname@example.org; for Faceless penalty at email@example.com; and for Faceless Appeals at firstname.lastname@example.org.