How to be safe when you’re booking your hotel and tickets online

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(NC) With so many travel websites available these days, many people are choosing to book their vacations from the comfort of their own home. Many travel websites are easy to navigate, and offer great vacation packages, so it seems to make sense.

But before you hit “submit”, it’s important to know what you’re getting into. Here are a few tips that can make you more aware when booking travel online:

Look for the TICO registration number or logo. All Ontario travel agencies and websites must be registered with TICO, the provincial travel regulator that provides consumers with protections if they don’t receive travel services. The registration number or logo is usually found in the About Us or Contact sections of the website.

Know where your credit card payment is going. Some websites are only search engines or booking agents for other providers.

Review the terms and conditions, particularly those that relate to cancellation, changes to bookings and refunds. Know what the travel agent or tour operator’s responsibilities are.
Keep a paper copy of your transactions, correspondence and confirmations.
Double check which currency the prices are quoted in. You could be paying in Euros instead of Canadian dollars.

Research your destination to find out if there are any travel advisories, which can be found on the Government of Canada website.

Check the online travel agency’s website for a live-chat feature, email address or toll-free number to talk to a travel agent. Travel agents are a great resource to answer any questions you may have to ensure you are making an informed travel purchase.