PUBG says sorry after Indian users shut out of game

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FILE - This June 13, 2013 file photo shows the Activision Blizzard Booth during the Electronic Entertainment Expo in Los Angeles. Video game maker Activision Blizzard is laying off nearly 800 workers as the company braces for a steep downturn in revenue following the best year in its history. The cutbacks announced Tuesday, Feb. 12, 2019, illustrate the boom-and-bust cycles in an industry whose fortunes are tied to video games that can have a relatively short lives before players move on to the next craze. (AP Photo/Jae C. Hong, File)

New Delhi:  Some PlayersUnknown Battleground (PUBG) players in India were in for a shock when they received health reminder pop-ups on their screens, barring them from playing the popular game. The company on Saturday said it had fixed the undisclosed issue.

The undisclosed issue, which appears to have affected users only in India, not only shut the game down but also specified when should the user come back and play it again.

“You’ve played the game for six hours today. Please come back at 2019-03-23 05:30:00,” a Twitter user on Friday posted a screenshot of the health alert that popped up on the game screen.

In this Sept. 20, 2018 photo, fifth grade student Ashlynn De Filippis, left, works math problems on the DreamBox system as teacher Heather Dalton, center rear, works with other students in class at Charles Barnum Elementary School in Groton, Conn. A wide array of apps, websites and software used in schools borrow elements from video games to help teachers connect with students living technology-infused lives. (AP Photo/Michael Melia)

Some players claimed to have received the reminder within an hour and a half of playing the game.

Later, PUBG Mobile India took to Twitter to reply to the baffled gamers. “We’re aware of the ‘Healthy Gaming System’ issue that many of you are currently facing and we sincerely apologise for the inconvenience this has caused! Our development team is working to resolve the issue as soon as possible,” tweeted PUBG Mobile India.

The company on Saturday informed the users the undisclosed issue has been taken care of.

“The ‘Healthy Gameplay System’ error has also been fixed, and you should be able to play uninterrupted. We deeply apologise for the inconvenience,” the company tweeted.

The reason that caused the issue still remained unclear.

The users on various social media platforms speculated that either this could be a test feature from the game developers themselves or caused by a software bug or hackers.