TORONTO: To help reduce wait times and manage customer flow, ServiceOntario is now offering appointment booking at 42 of its busiest locations.
Appointments will minimize lineups and wait times for customers and help staff to safely facilitate services that need to be completed in-person.
Due to the risks associated with COVID-19, it is recommended that customers continue to access services available online and only book an in-person appointment if necessary.
For transactions that need to be completed in-person, appointments can be booked up to two weeks in advance at Ontario.ca/Appointment
“By offering appointment booking and online options, we aim to make renewals and other key services easier and safer for customers and staff at ServiceOntario,” said Lisa Thompson, Minister of Government and Consumer Services.
“I encourage Ontarians to take advantage of these options to save time, make headway on to-do lists, and help protect our communities.”
• Over 40 of the most common transactions – like driver’s licence and licence plate sticker renewals – are available 24/7 at ServiceOntario.ca
• All necessary supporting documents should be brought to the appointment. A list of required documents can be found on the product page for each service. Visit ServiceOntario.ca to find the service(s) you need.
• Those who need to go to a ServiceOntario center should complete the COVID-19 screening before arriving. When in a centre, maintain at least two meters from other people to help limit the spread of COVID-19, as well as follow the provincewide mandatory mask policy for indoor public places