YouTube suspends comments on videos of kids, This is why:

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YouTube overhauls kids' app after complaints about content
In this Monday, Oct. 27, 2014 photo, Gracie Hunter, left, and her Mom, Melissa watch a YouTube video of a toy review while on vacation in Kissimmee, Fla. The mother-daughter duo, stars of the "Mommy and Gracie" YouTube show, review dolls for kids. (AP Photo/John Raoux)

YouTube said Thursday it will turn off comments on nearly all videos featuring kids potentially affecting millions of posts on the site after reports last week that pedophiles were leaving inappropriate comments on innocuous videos of children.

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FILE РThis Oct. 21, 2015, file photo shows signage inside the YouTube Space LA offices in Los Angeles.YouTube says it’s cracking down on conspiracy videos, though it’s scant on the details. YouTube CEO Susan Wojcicki said at a conference on Tuesday, March 13, 2018, that the company will work to debunk videos espousing conspiracy theories by including links to the online encyclopedia Wikipedia. (AP Photo/Danny Moloshok, File)

 

The change comes as YouTube grapples with moderating content across its platform as concerns about hate speech, violence and conspiracy theories continue to plague it.

It will take YouTube several months to disable comments on all videos featuring minors, the company said. It already started the process last week when it turned off comments from tens of millions of videos.

Advertisers including Nestle, AT&T and Fortnite-maker Epic Games pulled ads from YouTube last week after the inappropriate comments about children were unearthed by a popular YouTuber and media reports. At least one company, Nestle, was satisfied with YouTube’s response and reinstated ads late last week.

A small number of channels which have videos featuring kids will be allowed to keep comments turned on. But they must be known to YouTube and must actively monitor the comments beyond the standard monitoring tools YouTube provides.

Turning off comments on such a large number of videos seems an “extreme reaction,” said eMarketer analyst Paul Verna. But the issue involves the safety of children, so it makes sense YouTube would want to act quickly, he said.

Comments aren’t the main focus of the video-publishing site, but turning them off will likely diminish the experience for many users and video creators, he said.

YouTube CEO Susan Wojcicki acknowledged the concerns Thursday, tweeting, “Nothing is more important to us than ensuring the safety of young people on the platform.”

The company said it has also released an updated version of its automated moderating system that it expects will identify and delete two times as many inappropriate comments.

YouTube, like Facebook, Twitter and other sites that allow user publishing, have faced increasing calls to monitor what appears on their sites and get rid of unsuitable content. The companies all say they have taken action to protect users. But issues keep popping up.

Concerns about YouTube comments weren’t even a top priority for advertisers and viewers a couple weeks ago, Verna said.

“It just makes you wonder, what’s the next thing that going to happen?”

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FILE – This March 20, 2018, file photo shows the YouTube app on an iPad in Baltimore. YouTube is overhauling its kid-focused video app to give parents the option of letting humans, not computer algorithms, select what shows their children can watch. The updates that begin rolling out Thursday, April 26, are a response to complaints that the YouTube Kids app has repeatedly failed to filter out disturbing content. (AP Photo/Patrick Semansky, File)

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